1. Agents14 min

    An agent is a closed-loop controller, not an unusually long prompt

    An AI agent can book the repair. The useful question is whether it can tell a lost reply from a failed booking.

    Knob
    `tool_choice` controls model routing, not runtime authority
    Topics
    agents · tool-use · authorization
  2. Retrieval13 min

    Retrieval is a two-stage search problem: find broadly, then judge narrowly

    Retrieval gives an AI assistant material to work with. Finding a similar manual is only the beginning of finding the right answer.

    Knob
    `candidate_k` is a recall budget, not a harmless quality slider
    Topics
    rag · reranking · vector-search
  3. Fundamentals12 min

    A loss function is a proxy, not a production contract

    A training objective tells a model what to improve. It does not tell you whether a customer got a useful answer.

    Knob
    Temperature changes the distribution, not the model's judgment
    Topics
    loss-functions · temperature · inference